People assume running an AI company is all about technology. It’s not. Most of my time isn’t spent thinking about code or systems. It’s spent thinking about people—how they think, what they need, and how easily they get overwhelmed by the world we’re building. That’s the part no one talks about. The truth is, technology moves fast. People don’t. If you build without that in mind, you lose them before you’ve even started. The smartest systems in the world mean nothing if no on